When I walked into a local branch bank (not my usual one), I noticed the dum-dum lollipops and mints on the counters which is "normal" at most banks, I suppose. As I approached my teller to do a little banking, she asked me if I would like some hot chocolate right off the bat. She caught me off guard and I initially said no. But once the transaction was complete, I changed my mind and said I would like some. I think I made her day when I said yes. She turned and ran out to the lobby to show me their "new" machine (not a Keurig, but Flavia) and prepared a steaming cup of hot chocolate for me! Definitely service with a smile!
BSoleille! The bright side of a "Dove" cup of HC!
Terri
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